By Model
 
shockwafe-ultra-92-product.png
Shockwafe Ultra 9.2
DTS:X / ATMOS
shockwafe-elite-72-product.png
Shockwafe Elite 7.2
DTS:X / ATMOS
shockwafe-elite-72-product.png
Shockwafe Pro 7.1
DTS:X / ATMOS
SHockwafe remote guide
Understand the buttons on your remote to customize your favorite sound & settings for your movies, music and games
By TOPIC
audio-settings-icon.png
Audio Settings​
​
Get the ultimate audio experience from your devices
video-settings-icon.png
Video Settings​
​
Optimize your movie watching experience with these settings
hdmi-cec-settings-icon.png
HDMI CEC Settings
​
Control and command your devices  with just one remote
Plug & Play Matching Tool​
 
The best way to connect your devices to the soundbar and TV, customized for you
Frequency Asked Questions​
 
Guides, questions and solutions for your soundbar system
product-registration-icon.png
Product Registration​
​
Register your Shockwafe to enjoy a more streamlined Nakamichi Support Experience 
Frequently Asked questions
Resetting the Soundbar
​
​
Performing a reset can restore soundbar to factory settings 
​
 
READ MORE 
settings.png
Intermittent Audio
Cut Outs / No Sound
​
Experiencing audio cuts?
Here’s an easy fix!
​
​
READ MORE 
no-sound-icon.png
Getting Dolby Atmos
on Your Devices
​
Get the ultimate audio
experience from your devices
​
​
READ MORE 
dolby-atmos.png
Recommended HDMI /
RCA Cables​

Tested and works with our 
models
​
​
READ MORE 
rca cables.png
Recommended Speaker Stands​
​
What sort of speaker stands can I use?
​
​
READ MORE 
speaker-stands.png
Soft Rear Speakers​
 
 
Upgrade to the latest firmware to enhance your surround speakers
​
​
READ MORE 
soft-rear-speakers-icon.png
UNLEASH THE PERFORMANCE
pp-matching-tool-black.png
With our Plug & Play Matching Tool, you can connect your devices easily without a sweat!
Ensure that you are on the latest firmware. Press INFO button on your remote several times until you see “FWXX”
Press the “DIRECT” button on the remote to get various surround modes
How would you like to contact us?
Speak to our ninjas

(415) 805 6913

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Write to us

support@nakamichi-usa.com

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Contact our Nakamichi Ninjas!

​

Email: support@nakamichi-usa.com

Telephone: +1 (415) 805 6913

Weekdays 10am - 7pm PST , Saturday, Holidays 10am - 5pm PST

​

​

​

© 2021 NAKAMICHI USA. ALL RIGHTS RESERVED.

nakamichi-helpdesk-logo.png