Welcome to Nakamichi Support
By Model
Shockwafe Ultra 9.2
DTS:X / ATMOS
Shockwafe Elite 7.2
DTS:X / ATMOS
Shockwafe Pro 7.1
DTS:X / ATMOS
By TOPIC
Plug & Play Matching Tool
The best way to connect your devices to the soundbar and TV, customized for you
Product Registration
Register your Shockwafe to enjoy a more streamlined Nakamichi Support Experience
Frequently Asked questions
Getting Dolby Atmos
on Your Devices
Get the ultimate audio
experience from your devices
READ MORE
Adding Components
to System
Can I add additional subwoofers or rear speakers to my system?
READ MORE
UNLEASH THE PERFORMANCE
With our Plug & Play Matching Tool, you can connect your devices easily without a sweat!
Ensure that you are on the latest firmware (FW33). Press INFO button on your remote several times until you see “FWXX”
Press the “DIRECT” button on the remote to get various surround modes
How would you like to contact us?
Speak to our ninjas
(415) 805 6913
Weekdays 10am - 7pm PST
Saturday, Holidays 10am - 5pm PST
Write to us
Weekdays 10am - 7pm PST
Saturday, Holidays 10am - 5pm PST
