By Model
 
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Shockwafe Ultra 9.2
DTS:X / ATMOS
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Shockwafe Elite 7.2
DTS:X / ATMOS
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Shockwafe Pro 7.1
DTS:X / ATMOS
By TOPIC
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Audio Settings
Get the ultimate audio experience from your devices
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Video Settings
Optimize your movie watching experience with these settings
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HDMI CEC Settings
Control and command your devices  with just one remote
Plug & Play Matching Tool
 
The best way to connect your devices to the soundbar and TV, customized for you
Frequency Asked Questions
 
Guides, questions and solutions for your soundbar system
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Product Registration
Register your Shockwafe to enjoy a more streamlined Nakamichi Support Experience 
Frequently Asked questions
Resetting the Soundbar
Performing a reset can restore soundbar to factory settings 
 
READ MORE 
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Intermittent Audio
Cut Outs / No Sound
Experiencing audio cuts?
Here’s an easy fix!
READ MORE 
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Getting Dolby Atmos
on Your Devices
Get the ultimate audio
experience from your devices
READ MORE 
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No Video on TV
I am not seeing any video
on my TV. 
READ MORE 
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Recommended Speaker Stands
What sort of speaker stands can I use?
 
READ MORE 
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Shockwafe Remote Guide
 
Understand the buttons on your remote to customize your sound
READ MORE 
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UNLEASH THE PERFORMANCE
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With our Plug & Play Matching Tool, you can connect your devices easily without a sweat!
Ensure that you are on the latest firmware. Press INFO button on your remote several times until you see “FWXX”
Press the “DIRECT” button on the remote to get various surround modes
How would you like to contact us?
Speak to our ninjas

(415) 805 6913

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Write to us

support@nakamichi-usa.com

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Contact our Nakamichi Ninjas!

Email: support@nakamichi-usa.com

Telephone: +1 (415) 805 6913

Weekdays 10am - 7pm PST , Saturday, Holidays 10am - 5pm PST

© 2020 NAKAMICHI USA. ALL RIGHTS RESERVED.

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