The best customer service program in the industry.
STEP 3
Remote control tips:
​
All Ch Stereo: to enable Stereo playback on surround speakers
Surround: to enable Dolby Surround processing
STEP 01
BEST CONNECTION
Use HDMI to enjoy best multi-channel surround audio
BEST: HDMI Connection
*Use ULTRA HIGH SPEED 4K HDMI 2.1 cable for TV's with eARC, Apple TV 4K 2021, PS5 and Xbox Series X.
Use HIGH SPEED 4K HDMI 2.0 cable for TV's with ARC and HDMI 2.0 source devices.
STEP 02
BEST SETUP
Click DEVICE GROUP to see step by step connection instructions
TV's ARC/eARC
Connect Directly to TV via HDMI
Connect Directly to Soundbar via HDMI
Soundbar's ARC / eARC
** Connect PS5 / XBOX Series X / Source Devices to the TV via HDMI if your TV is equipped with eARC.
STEP 03
BEST SURROUND
1. All Channel Stereo / Stereo
​
ALL CHANNEL STEREO = Enables Stereo playback on surround speakers. Best for music, YouTube™ and select video content by boosting volume level of surround speakers.
STEREO ONLY = Enables playback with Soundbar + Subwoofers only (no audio from Surround Speakers).
2. For Dolby / PCM Audio
For Dolby/PCM content:
-
DOLBY SURR (Default) = Dolby Full Surround +Height
-
Dolby UPMIX = Dolby Full Surround Upmix
-
NATIVE = Direct decode 2.1 / 5.1 / 7.1 channels based on how content was recorded.
How would you like to contact us?
Speak to our ninjas
(415) 805 6913
Weekdays 10am - 6:45pm PST
Saturday, Holidays 10am - 4:45pm PST
Write to us
Weekdays 10am - 6:45pm PST
Saturday, Holidays 10am - 4:45pm PST