Notes

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Check the firmware version you are on

• Switch soundbar to HDMI ARC input using remote. Press the INFO button a few times and the soundbar will display "FWXX"

 

If you do not have the latest version, please read this carefully before performing your upgrade

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1. The firmware is strictly for all versions of Shockwafe Pro 7.1 Soundbar System only.

2. The firmware is downloadable on PC / Mac only.

3. Please follow the instructions stated on the Installation Guide on this page to ensure smooth upgrade.

4. It is crucial to perform a Soundbar Reset after firmware installation is completed. 

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Download the latest User Manual & Quick Start Guide

Important

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• Only drives with these specs will work: USB2.0; Max Drive Size: 32GB.

  • ​Recommended drives: Kingston Datatraveler, Kingston Digital, SanDisk Cruzer Glide (32GB Max), Transcend JetFlash

• Do not remove USB drive or turn off your Soundbar while upgrading.

• Do not plug USB drive into the Subwoofer(s).

• If the soundbar display is stuck on UPG or upgrade is not performing, it means your USB drive is not compatible. 

• If the soundbar is stuck permanently displaying UPG even after turning off, perform the following:

  • Power off the soundbar, plug in a proper spec'd usb drive with the firmware files, the upgrade will resume once soundbar is powered on.

I am on FW33, can I directly download FW35 to update?

• Whether you are on a firmware earlier than FW33 or on FW34, you can upgrade your soundbar to FW35. To ensure a smooth upgrade, please follow the instructions on the Installation Guide carefully. 

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The soundbar could not detect the USB Drive / The upgrade got stuck halfway. What should I do?

• If the soundbar display is stuck on UPG or upgrade is not performing, it means your USB drive is not compatible. Only drives with these specs will work: USB2.0; Max Drive Size: 32GB

• Be sure that USB drive is formatted to FAT16 / FAT 32. Click here for instructions on how to format the USB drive

• If the soundbar is stuck permanently displaying UPG even after turning off, perform the following: 

  • Power off the soundbar, plug in a proper spec'd usb drive with the firmware files, the upgrade will resume once soundbar is powered on.

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My soundbar system / rear speakers does not work after the firmware upgrade.

• Please contact our support immediately at support@nakamichi-usa.com

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Speak to our ninjas

(415) 805 6913

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Write to us

support@nakamichi-usa.com

Weekdays 10am - 7pm PST

Saturday, Holidays 10am - 5pm PST

Shockwafe Universe

Maximize the performance of your Shockwafe Soundbar with tips from our Community and and Ninjas.