Frequently Asked Questions
By Model
Shockwafe Ultra 9.2.4 eARC
Shockwafe Pro 7.1.4 SSE
Shockwafe Ultra 9.2.4 SSE
Shockwafe Pro 7.1 eARC
Shockwafe Elite 7.2.4 SSE
Shockwafe Elite 7.2 eARC
Categories
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Top 10 COMMON QUESTIONS
More COMMON Questions
My Apple TV (2021) seems unresponsive when connected to Shockwafe
My audio sounds muffled
My internet speed slows down when using the soundbar
I am not getting any video on my TV
I am not hearing any sound from my system (No Audio)
Can I add components, such as speakers or amplifiers, to Shockwafe soundbars?
Audio delay during fast-forward/rewind/pause on cable boxes
No audio from subwoofer(s)
Rear speakers are soft
How would you like to contact us?
Speak to our ninjas
(415) 805 6913
Weekdays 10am - 6:45pm PST
Saturday, Holidays 10am - 4:45pm PST
Write to us
Weekdays 10am - 6:45pm PST
Saturday, Holidays 10am - 4:45pm PST
