Most TV’s and Media players are scheduled for automatic updates. Refreshing the Shockwafe will ensure that the system is able to read these updates correctly. 

If you are upgrading from another HDMI soundbar, please follow the instructions to refresh the HDMI communication. Note, most TVs are likely to only remember your old soundbar settings if you do not perform an HDMI refresh. This may affect audio performance such as no surround sound or connectivity issues such as CEC not functioning.

SOUND BAR

SYSTEM REFRESH

  1. Power off the sound bar

  2. Unplug the soundbar's AC cord from the wall socket

  3. Wait for 30 seconds

  4. Plug the soundbar's AC cord back into the wall socket

  5. Power on the sound bar

HDMI CONNECTION
HDMI REFRESH

  1. Turn off the TV

  2. Unplug the HDMI ARC cable from the sound bar

  3. Turn on the TV

  4. Plug the HDMI cable back into the sound bar

  5. Turn on the sound bar

  6. Reconnect TV’s CEC connection with the sound bar

SUBWOOFER/REAR
SUBWOOFER REFRESH

For Shockwafe Ultra 9.2 DTS:X, Elite 7.2 DTS:X and Pro 7.1 DTS:X

  1. Power off the subwoofer and sound bar

  2. Unplug the subwoofer's AC cord from the wall socket 

  3. Wait 1 minute 

  4. Plug the subwoofer's AC cord back into the wall socket

  5. Power on the subwoofer

  6. Press PAIRING button on the LEFT subwoofer followed by RIGHT subwoofer until the BLUE LED start blinking

  7. Power on the sound bar

  8. Press the INPUT button on soundbar to select USB mode

  9. Press and Hold the DEMO button for 5 seconds until "PAIR--" is showing on LED display

  10. Once the linking is completed, the BLUE LED on the back of subwoofers will stay constant

  11. Relink complete

For Shockwafe Pro 7.1

  1. Power off the subwoofer and sound bar

  2. Unplug the subwoofer's AC cord from the wall socket 

  3. Wait 1 minute 

  4. Plug the subwoofer's AC cord back into the wall socket

  5. Power on the subwoofer

  6. Press and hold the pairing button for 5 seconds

  7. The LED light will blink

  8. Power on the sound bar and press and hold the demo button for 5 seconds

  9. All the LED indicators on the sound bar will light up and the subwoofer blue light will stay constant

  10. Relink complete

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(415) 805 6913

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