Step-by-Step Instructions for Best Experience
(Reference Model: Sony X800H)
Select the User Interface below that matches your TV:
Audio Settings
Video Settings
HDMI CEC Settings
STEP-BY-STEP GUIDE:
NOTE
Connect TV's HDMI ARC to soundbar HDMI 1 ARC with a HDMI-certified High-Speed 2.0 cable (18Gbps) for high quality video and audio. Recommended HDMI Cable >
Select output or Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over optical audio out.)
If your TV has been connected to a sound system previously, perform full reset on your TV to clear the cache >
Play a video with 5.1 surround audio (e.g Stranger Things on Netflix or Amazon Prime Video) before setting up
NOTE
Connect TV's HDMI eARC to soundbar HDMI 1 eARC with a HDMI-certified High-Speed 2.1 cable (48Gbps) for high quality video and audio. Recommended HDMI Cable >
Select output or Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over optical audio out.)
If your TV has been connected to a sound system previously, perform full reset on your TV to clear the cache >
Play a video with 5.1 surround audio (e.g Stranger Things on Netflix or Amazon Prime Video) before setting up
IMPORTANT
It has been reported that Sony X900H has a deep sleep feature in which the TV goes into a deep sleep and once it wakes up, EARC/ARC is no longer working. Users of Sony branded soundbar have also reported not getting any audio afterwards. Click here to read the accounts and see instructions on disabling the deep sleep feature.
1. AUDIO SETTINGS
Scroll left and right to see the audio settings for you TV. (Enlarge image by clicking on it)
Sequence:
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Settings > Display & Sounds > Audio Output > Speakers > Audio System
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Settings > Display & Sounds > Audio Output > Audio System Prioritization > On
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Settings > Display & Sounds > Audio Output > Digital Audio Out > Auto 1
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Settings > Display & Sounds > Audio Output > Digital Digital Plus Output > Dolby Digital Plus
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Settings > Display & Sounds > Audio Output > Pass Through Mode > Auto
1. Settings > Display & Sound
Option 1: Switch the soundbar to TVHDMI 1 input and observe the LED light status at the front of soundbar when playing content (3 LED = Dolby Digital; 2 LED = DTS)
Option 2: Switch the soundbar to OPTICAL input and observe the LED light status at the front of soundbar when playing content (3 LED = Dolby Digital; 2 LED = DTS)
Press INFO button on soundbar remote control to verify audio format received on soundbar (Dolby/DTS audio for best audio)
