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No Video from HDMI Connection

These are the recommended solutions when there is no video signal received from HDMI connection:

 

A. Clear the HDMI EDID on your TVs

Most TVs are likely to remember the HDMI-EDID of your old soundbar if you do not perform a HDMI refresh. This may affect audio performance and give rise to connectivity issues (e.g. non-functioning CEC).

 

Click HERE to find out how to perform a HDMI refresh

 

 

B. Unplug and replug the HDMI cable

This helps to ensure both ends of the HDMI cable are securely connected to the Blu-ray/streaming device/TV and soundbar.

If your HDMI cable is defective, we highly recommend purchasing a new HDMI 2.0 cable.

For 4K UHD video transmission, we highly recommend purchasing a new HDMI 2.0 cable.

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