5.1Ch not playing on the sound bar

Please check your source. Media streaming from different programs may output stereo content only.

Check that the audio settings on your TV and media devices are set to either Dolby Digital, DTS or Bitstream. Click here to search by device.

Click here to download a sample of 5.1ch audio. 

1. Save the audio file into a USB drive

2. Plug the USB drive into your streaming device

3. Play the USB drive via the streaming device and you will be able to have 5.1ch audio playing from the Shockwafe sound bar.

* You can press INFO button 2 times to show the audio codec is currently playing (only applicable for Ultra 9.2, Elite 7.2 and Pro 7.1 DTS:X)

Contact our Nakamichi Ninjas!

Email: support@nakamichi-usa.com

Telephone: +1 (415) 805 6913

 

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Saturday, Holidays 10am - 5pm PST

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